Return Policy

Return Policy 

 

  •  We only want happy and satisfied customers, and encourages you to request any additional item information before ordering.  We try to describe in as much detail as possible, but if you have any questions, or need additional pictures, please feel free to email us at any time.
  • If that rare occasion arises where you feel you must return an item, please contact us for return instructions within three days (by email) of receipt of your item(s).
  • Items for return must be properly packed, shipped and insured.
  • Returned merchandise must be received by us within fourteen(14) days of the date from which you contact us regarding the return.
  • We will not accept any return that is not authorized by us first.
  • Upon our receipt and inspection of the returned item(s), we will issue a refund for your item(s) if returned in the same condition as it was when it was sent to you, excluding any shipping/insurance costs for which you were responsible.
  • We cannot accept returns of items damaged after your receipt, either by breakage, loss of stones or other parts, by application of testing acids or attempts to clean them using improper methods.
  • Please note that items showing signs of wear or those that have been engraved, altered, resized, cannot be accepted for return.