Terms & Conditions

Welcome!

Please read carefully these terms and conditions which govern the use of this website, before using it. Your use of this website confirms your unconditional acceptance of the following terms and conditions. If you do not accept these terms and conditions, do not use this website. If you have any queries about any of the terms and conditions, please contact us.

Prices and Discounts

  1. Prices are subject to change without notice.

  2. Prices quoted exclude taxes applicable in buyer's country. Buyer will be responsible to settle all of such taxes/duties.

  3. Items which you have selected and placed in your shopping cart will reflect the most recent price displayed on the item's product page. However, you should check to see that the price has not changed from when you first placed the item in your cart. This is because an item's price may sometimes change, due to discounts and exchange rates for example, between the time you place it in your cart and the time you purchase it.

  4. Certain discounts are available for a limited period only and while stocks last.

  5. Goods can only be exchanged if you receive an incorrect item which is clearly not what is indicated and ordered by you. In this unlikely event, we will offer to replace it for you provided that you return the items to us within 21 days and we will refund your postage costs. The items returned must be undamaged, unused and in the original packaging.

  6. If you wish to cancel your order after you have confirmed your order and the delivery is already underway to you, you may do so bearing in mind that a refund will only be granted after you return the goods back to us, undamaged, unused and in the original packaging. You will have to bear all costs incurred for the return of the goods back to us.

  7. No amendments will be accepted after dispatch of order to you. Any amendments made after delivery is underway to you will be considered as a cancellation and will conform to point No.6 in the Prices and Discounts section of this Terms and Conditions page.

Delivery

  1. We  will always try to ensure that your items are delivered to you in the shortest period possible. However, there will be situations when deliveries are delayed due to factors beyond our control. Such situations include deliveries during holiday seasons such as Christmas, Chinese New Year, Hari Raya etc, deliveries to remote areas and delays which arise directly or indirectly from strikes, custom or import delays, wars and natural calamities. In such situations, we  will endeavour to make sure that your items are delivered to you as soon as possible. But we ask for your patience and allowance for extra time for your deliveries in such circumstances.

Products, Content and Specifications

  1. We reserve the right to change all products, content, specifications and prices of products at any time without notice.

  2. We will try to accurately display the attributes of our items including their colours, we cannot guarantee that your computer will accurately display such colours. 

  3. We will not be held responsible and/or accountable and/or liable for any harm and damage caused to personal and/or private property, loss of income or profit, or any other consequential or resulting damage or cost
    which may be claimed to have been incurred through the sale of any product and/or service by Kerry's Creations, including any possible failure or malfunction of the items, or part thereof.

Privacy Policy

  1. We will observe strict confidentiality and will not share, distribute and sell your personal particulars to third parties. Personal particulars would refer to your name, postal address, telephone/fax numbers and email address.